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Thread: iTunes with iPhone 5 not recognized

  1. #1
    Junior Member
    Join Date
    Dec 2011
    Posts
    6

    iTunes with iPhone 5 not recognized

    I got a new laptop with win 7 64 bit edition with 1tb hdd. I can't get my iPhone 5 to be recognized in iTunes or any iTunes alternative program. The drivers say they install successfully. I even get the pop up asking what to do when the phone is connected. It just isn't recognized in iTunes.

  2. #2
    Senior Member
    Join Date
    Jul 2012
    Posts
    340
    It is weird iTunes should recognize right away, Did you bought the iPhone from store or you bought from street? I know a lot of people are selling fakes iPhone 5.
    That's why, I am asking you that.

  3. #3
    Junior Member
    Join Date
    Dec 2011
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    6
    Bought it from Sprint

  4. #4
    Senior Member
    Join Date
    Jul 2012
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    340
    Try to remove iTunes and reinstall again it might help.

  5. #5
    Junior Member
    Join Date
    Dec 2011
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    6
    I reinstalled iTunes numerous times even without my anti virus software. Nothing works.

  6. #6
    Senior Member
    Join Date
    Jul 2012
    Posts
    340
    I haven't had that problem before, I have Win7 64 and Win8 64 and works fine.

  7. #7
    Junior Member
    Join Date
    Dec 2011
    Posts
    6
    On either of your computers do you have a large hdd?

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