Why is email disappearing into who knows where on my iPad and iPhone?

[Stevemartin]

Hello Guys,

When I open mail on iPad or iPhone it flashes briefly and disappears. It does not go into trash and we have to keep asking people to resend. It is a problem.

[J03Y4G]

Hello Guys,

When I open mail on iPad or iPhone it flashes briefly and disappears. It does not go into trash and we have to keep asking people to resend. It is a problem.

Try and restore the iPad

[2_hotty]

Two of us here are having the same exact problems on our phones. I can't figure it out.

[ethansamuel17]

You are running in POP. Your email client downloads the message to your own system but your email server is set to hold onto it for some length of time. The computer email account is set to remove the message from the server when downloaded so they may disappear from the ipad. Make sure all server settings in the mail account is set to leave them on the server and remove never. You'll have to delete them manually